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» Economic governance, regulatory reform, public participation, and pro-poor development in Albania
Duration: October 2008 – October 2010
Budget: $ 2,097,564
World Bank Albania
Short description: Under the National Strategy for Development and Integration (Albania’s EU integration framework), the Government is aligning ownership and regulation of activities in these public utility sectors, and its consumer protection framework, with European institutional and policy frameworks. The programme intends to further develop the capacities of the relevant ministries and regulatory bodies; facilitate the pro-active engagement of civil society as watchdogs to safeguard the public interest, at other times as partners helping to improve service delivery; and help to institutionalise the dialogue between suppliers and users needed to strengthen the pro-poor character of public utility regulation and consumer protection.
Expected results: There are three agreed outcomes of the programme. The first aims at building the capacity of the regulatory agencies such as the Energy Regulatory Entity (ERE) and General Directorate of Water Supply (GDWS) to better monitor and disseminate the provision and quality of services delivered. The second outcome will be to strengthen the role of civic and state consumer protection bodies to provide a voice for consumers. The third is to ensure the access to water and electricity services for the vulnerable and the poorest consumers and those living in informal settlements and at the same time protect them from price hikes that will result from utility reforms. As women are primarily responsible within the household for finding alternative sources of energy and water, the programme will ensure a gender-sensitive approach in the implementation of the second and third outcome.